Refund Policy – Ozllo

We at Ozllo are committed to providing high-quality, AI-powered content creation tools. If you are not satisfied with your experience, please review our refund terms below.

1. 7-Day Satisfaction Guarantee

We offer a full refund on your first subscription purchase within 7 days of the initial transaction date—no questions asked.

This applies only to:

• First-time purchases of a monthly or annual plan

• Refund requests made within 7 calendar days

• Accounts that have not violated our Terms of Service

2. Non-Refundable Cases

We do not issue refunds in the following cases:

• Subscription renewals

• Late cancellations made after the billing date

• Trial-abuse or repeated sign-ups for refunds

• Violation of our Terms of Service (e.g., misuse of content generation)

• Lack of usage or forgetting to cancel

• Technical issues due to user environment (e.g., browser, device incompatibility), unless caused by a platform failure on our part

3. How to Request a Refund

To request a refund, please contact us at:
📧 contact@ozllo.com

Include:

• Your account email

• Date of purchase

• Reason for the refund (optional)

Requests are reviewed within 2–4 business days.

If approved, refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank or payment provider.

4. Billing Disputes

If you believe you were charged in error, please contact us directly before initiating a chargeback. We’ll work with you to resolve the issue promptly.

5. Modifications to This Policy

Ozllo reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with the “Last updated” date.

Need Help?

We’re here to help. For questions, billing concerns, or refund requests, reach out to:
contact@ozllo.com